Shipping policy
Shipping Fees
Shipping fee is calculated upon checkout. The price will depend on your location.
We also offer free shipping!
- On orders over $350 CAD before tax for customers located in British Columbia, Alberta, Manitoba and Saskatoon
- On orders over $450 CAD before tax for customers located in Ontario and Quebec
All fees imposed during or after shipping are the responsibility of the customer.
Shipping Times
Processing Time
Please allow up to 2 business days for order processing, especially during the holiday season.
Estimated Delivery
Shipping times are estimated during checkout based on your location. Usually 1 to 5 days within Canada.
Shipping times are not guaranteed due to Canada Post's ongoing postal strikes and shift rotation.
We ship from British Columbia, Canada.
Shipping Area
We currently ship to Canada and United States.
You are responsible for any duties and taxes that are incurred when we ship to the United States.
Note: Delivery times are estimates and may vary depending on the carrier and your specific location.
Lost, Stolen, or Damaged Packages
Ownership of packages turned over to the shipping courier transfer to the buyer. We are not responsible for stolen, lost, held, or damaged packages.
Local Pickup
You can also pick it up at our location of 4211 Bayview Street, Richmond. Please send us an email to set up a pick up time.